Retail Central Marketing & Customer Insight Manager

Permanent | £60000 - £65000 per annum + Benefits & Bonus | City | England | 13.09.17

Black Swan Group have been engaged to source for a Retail Marketing & Customer Insight Manager for a leading Global Asset Manager. This is an excellent opportunity for someone with a background of campaign management, operational work and customer Insight who is willing to commit to a 9-12 month maternity cover contract.

The role would suit a candidate looking to work closely with a central marketing team and has a passion for customer insight activity coupled with data analytics.

Responsibilities include:

  • Working closely with the Head of Retail Central Marketing and Customer Insight to ensure the team is well-positioned to deliver its remit
  • Ensuring agencies are well-positioned to deliver against briefs
  • Managing agency workload and prioritisation and work closely with regional marketing teams to ensure high quality briefing processes and delivery against brief
  • Overseeing customer insight activity supported by the customer insight manager and ensure function is well embedded in ongoing data and analytics projects
  • Working with Head of Retail Central Marketing; Head of Retail Marketing and Group CEO to respond to ad hoc initiatives as required by the business
  • Deputising effectively in key forums for the Head of Retail Central Marketing & Customer Insight
  • Mentoring junior members of the team to support retention and career development
  • Responsibility for setting and tracking budget

Criteria for the role:

  • Degree level qualification ideally within a relevant field to Marketing & Communication
  • The role will require a mix of Branding, Sponsorship and Customer Insight experience.
  • Previous experience of asset management and its associated products
  • Strong IT skills
  • Extensive experience of creative writing and editing skills
  • Strong experience within marketing and communications within Asset Management

If you are interested in being considered for this role and feel you have the relevant criteria please do get in touch.

I look forward to speaking to you.

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